Michelle Robinson, M.S.

Michelle Robinson, M.S.
CFD Fellow/Innovative Resources
Mathematics Instructor
(910) 678-0060
robinsom@faytechcc.edu

Michelle Robinson is a highly skilled Mathematics Instructor with over 25 years of experience in diverse educational settings. A proud graduate of Fayetteville State University, she holds both a Bachelor of Science in Mathematics Teaching (Cum Laude) and a Master of Science in Mathematics. Her extensive teaching career at Fayetteville Technical Community College (FTCC) began in 2005, where she has since become a cornerstone of the Mathematics Department.

Throughout her career, Michelle has been dedicated to breaking down complex mathematical concepts, making them accessible and understandable for students. Her creative use of instructional materials has consistently increased student engagement and success, both in face-to-face and online environments. She has a strong history of developing innovative lesson plans, integrating technology, and fostering a growth mindset among her students.

At FTCC, Michelle serves as the Coordinator of Proctored Testing in the Math Department’s Computer Lab, where she has created and managed systems that enhance the testing experience and provide a calming environment conducive to student success. Her teaching repertoire includes courses ranging from developmental mathematics to college-level subjects like Quantitative Literacy, Financial Literacy, and Calculus.

In addition to her instructional role, Michelle has a significant impact on curriculum development and instructional design. She has designed and constructed mathematics courses in Blackboard, ensuring a consistent and effective workflow for students. Her commitment to student success is further demonstrated through her weekly check-ins, which address both academic and emotional needs.

Michelle’s contributions to the field of education extend beyond the classroom. She has served as a speaker at the National Youth at Risk Conference, mentored students individually to enhance their math skills, and led the High School Mathematics Department as Head during her tenure at Cumberland County Schools. Her professional development is ongoing, with certifications in Quality Matters, Microsoft Office, and digital literacy, as well as active participation in Pearson’s Digital Advisory Community.

Recognized for her excellence in teaching, Michelle was a recipient of the League of Excellence Award for 2022-2023. She continues to bring her wealth of knowledge and passion for mathematics to FTCC, where she is committed to fostering an inclusive and supportive learning environment that empowers students to achieve their academic goals.

Financial Aid Disbursement Dates

Fall 2024 FINANCIAL AID DISBURSEMENT SCHEDULE

Registration Course Section Census Date Information
(Click on the link for the Fall 2024 Refund, Withdrawal & Incomplete Dates)

Direct Deposit Information

Disbursement Dates for Pell, Grants, and Scholarships*

Course Section Census Dates From	Aid Must Be Packaged by	Financial Aid Census Date (Must Be Actively Participating in Class as of)	Disbursement Date
Aug 19, 2024	Sep 2, 2024	Sep 3, 2024	Sep 12, 2024
Aug 26, 2024	Sep 2, 2024	Sep 3, 2024	Sep 12, 2024
Sep 19, 2024	Oct 2, 2024	Oct 3, 2024	Oct 11, 2024
Oct 17, 2024	Oct 31, 2024	Nov 1, 2024	Nov 12, 2024
Nov 8, 2024	Nov 18, 2024	Nov 19, 2024	Nov 26, 2024

Print the Schedule (PDF)

Disbursement Dates for Established Loan Borrowers*

Course Section Starts	Must Be Actively Participating in Class as of	1st Disbursement Date	Must Be Actively Participating in Class as of	2^nd Disbursement Date	Must Be Actively Participating in Class as of	3rd Disbursement Date
Aug 19, 2024	Sep 3, 2024	Sep 12, 2024	Oct 3, 2024	Oct 11, 2024	Nov 1, 2024	Nov 12, 2024
Sep 9, 2024	Sep 18, 2024	Sep 26, 2024	Oct 3, 2024	Oct 11, 2024	Nov 1, 2024	Nov 12, 2024
Sep 19, 2024	Oct 3, 2024	Oct 11, 2024	Nov 1, 2024	Nov 12, 2024	Nov 19, 2024	Nov 26, 2024
Oct 17, 2024	Nov 1, 2024	Nov 12, 2024	Nov 19, 2024	Nov 26, 2024	Dec 2, 2024	Dec 10, 2024

Print the Schedule (PDF)

2024 FALL IMPORTANT DATES

Term Dates: August 19, 2024 – December 14, 2024

Event	Date
Bookstore Charges	Click here for dates
Refund, Withdrawal, and Incomplete Dates	Click here for dates
1st 8-week and 16-week classes start	August 19, 2024
Audit grades for 1st 8-week classes are due to the Registration and Records Office	August 19, 2024
Audit grades for 16-week classes are due to the Registration and Records Office	August 21, 2024
Census Date: 10% of 1st 8-week session	August 22, 2024
Last day for new 1st 8-week students to be approved for a program	August 22, 2024
Census Date: 10% Point of Term (16-week classes)	August 28, 2024
Last day for currently enrolled students to be approved for a program	August 28, 2024
Student Break	September 2, 2024
Last day to withdraw from 1st 8-week classes (90% point)	October 8, 2024
1st 8-week classes end	October 14, 2024
1st 8-week grades submitted via Faculty Grading by noon	October 15, 2024
Student Break	October 15-16, 2024
Last day to drop 2nd 8-week classes for a 100% refund	October 16, 2024
2nd 8-week classes start	October 17, 2024
Audit grades for 2nd 8-week classes are due to the Registration and Records Office	October 17, 2024
Census Date: 10% of 2nd 8-week session	October 22, 2024
Last day for new 2nd 8-week students to be approved for a program	October 22, 2024
Student Break	November 28-30, 2024
Last day to withdraw from 16-week classes (90% point)	December 3, 2024
Last day to withdraw from 2nd 8-week classes (90% point)	December 9, 2024
2nd 8-week and 16-week classes end	December 14, 2024
16-week and 2nd 8-week grades submitted via Faculty Grading by noon	December 16, 2024

Mums

Chrysanthemums (Mums):

Origin: Native to East Asia, particularly China and Japan.
History: Chrysanthemums have been cultivated in China as a flowering herb as far back as the 15th century BCE. Highly symbolic in East Asian cultures, they represent longevity and vitality.
Cultivation: Mums are photoperiodic plants, meaning their flowering is triggered by the shorter days and longer nights experienced in the fall.

Best Practices:

Soil: Prefer well-drained soil with plenty of organic matter.
Watering: Keep the soil consistently moist but not soggy. Overwatering can lead to root rot.
Sunlight: Mums require plenty of sunlight to thrive. Aim for at least 5-6 hours of direct sunlight daily.
Fertilization: Feed with a balanced fertilizer designed for flowering plants every 6 to 8 weeks until the buds begin to open.
Pinching: Pinch back tips and disbud to encourage bushier growth and more blooms.
Overwintering: In colder climates, mulch heavily after the ground freezes to protect roots or bring potted mums indoors before the first frost.

Fall Hurley Pot Color Bowl

General Care for Fall Color Bowls:

Composition: Often include a variety of plants selected for their compatibility in growth needs and for their vibrant fall colors.
Common Plants: May include pansies, chrysanthemums, ornamental kale, ornamental peppers, and other fall-friendly plants.

Best Practices:

Soil: Use a high-quality, well-draining potting mix suitable for container gardening.
Watering: Keep the soil consistently moist but not soggy. Container plants can dry out quickly, especially in windy or sunny conditions, so check moisture levels frequently.
Sunlight: Most fall plants need full to partial sunlight to thrive—around 4-6 hours of direct sunlight per day is ideal.
Fertilization: Use a balanced, slow-release fertilizer at planting time. You might not need to fertilize again if the display is meant to last only for the fall season.
Temperature and Protection: While many fall plants are frost-tolerant, sudden severe frosts or snow can damage them. If an unexpected frost is forecast, consider covering the plants or
moving the container to a sheltered location.
Pruning and Maintenance: Deadhead spent flowers to encourage continued blooming and remove any yellowing or dead leaves to keep the arrangement looking fresh.
This setup not only enhances the aesthetic appeal of outdoor spaces during the cooler months but also takes advantage of the cooler weather to display plants that thrive in fall conditions.

Pansy Pots

Pansy Pots:

Origin: Hybridization of several species in the genus Viola, particularly Viola tricolor.
History: Pansies have been cultivated since the early 19th century in England and became popular for their wide range of colors and patterns.
Cultivation: Pansies are cool-weather plants, often planted in the early spring or fall.

Best Practices:

Soil: Well-draining, rich in organic matter, with a pH of 6.0 to 6.5.
Watering: Keep the soil consistently moist but avoid waterlogging.
Sunlight: Full sun to partial shade; in warmer climates, provide some afternoon shade to prevent fading.
Harvesting: Deadhead regularly to prolong blooming and encourage more flowers.

House Plant Pack

Houseplant Begonias:

Origin: Tropical and subtropical regions, primarily South and Central America, Africa, and southern Asia.
History: Widely cultivated as ornamental plants due to their colorful flowers and leaves.
Cultivation: Diverse genus with many species adapted to different environments, ranging from full shade to indirect sunlight conditions.

Best Practices:

Soil: Light, well-draining soil with good organic content.
Watering: Allow the topsoil to dry out between waterings. Avoid watering directly onto the leaves to prevent leaf rot.
Sunlight: Prefers bright, indirect sunlight; direct sun can scorch the leaves.
Harvesting: Not typically harvested, but pruning helps maintain shape and encourages fuller growth.

Aglaonema Assorted:

Origin: Native to tropical and subtropical regions of Asia and New Guinea.
History: Known for its easy care and the ability to thrive in low-light conditions, making it popular for indoor use.
Cultivation: Often used in interiorscapes due to its tolerance to less-than-ideal conditions like low light and dry air.

Best Practices:

Soil: Well-draining potting soil.
Watering: Keep the soil lightly moist but not wet; reduce watering in the winter.
Sunlight: Thrives in low to bright indirect sunlight; too much direct sun can cause leaf burn.
Harvesting: Generally not harvested, but old or yellowing leaves should be removed to keep the plant healthy.

Ctenanthe Assorted (Part of the Marantaceae family):

Origin: Native to tropical regions of Central and South America, particularly Brazil.
History: Ctenanthe plants, closely related to Calathea and Maranta, are known for their striking leaf patterns and have been popular in indoor plant collections for their decorative leaves.
Cultivation: These plants thrive in a humid, tropical-like environment, which makes them ideal for indoor cultivation under the right conditions.

Best Practices:

Soil: Use a well-draining, light, and airy potting mix, ideally one that retains moisture without becoming soggy. A mixture of potting soil, peat, and perlite usually works well.
Watering: Keep the soil consistently moist but not waterlogged. Water when the top inch of soil feels dry. Ctenanthe plants are sensitive to fluoride and chlorine in tap water, which can cause
leaf tip burn, so use distilled or non-chlorinated water if possible.
Sunlight: Prefers bright, indirect light. Direct sunlight can scorch the leaves, while too little light can cause the vibrant leaf colors to fade.
Humidity: Requires high humidity to thrive. Regular misting, a pebble tray, or a humidifier can help maintain an ideal environment.
Temperature: Best kept at temperatures between 65°F and 80°F (18°C to 27°C). Avoid drafts and sudden temperature changes.
Fertilization: Feed with a balanced, water-soluble fertilizer every month during the growing season (spring and summer), reducing to every other month in the fall and winter.
Pruning and Maintenance: Prune back any dead or yellowing leaves to encourage new growth and keep the plant looking its best. Regularly clean the leaves with a damp cloth to remove dust and help the plant breathe.

These care tips should help keep your Ctenanthe plants healthy and vibrant, showcasing their unique foliage as part of your indoor garden.

Holiday Dinner Pack

Collards Assorted:

Origin: Native to the Eastern Mediterranean and Asia Minor.
History: Have been cultivated for thousands of years, with records dating back to ancient Greek and Roman civilizations.
Cultivation: Thrives in cooler weather and can tolerate frost, which often enhances their flavor.

Best Practices:

Soil: Rich, well-drained soil with a pH of 6.0 to 6.8.
Watering: Water regularly to keep the soil moist, especially in dry conditions.
Sunlight: Full sun to partial shade.
Harvesting: Harvest leaves from the bottom up, taking the larger outer leaves and allowing the younger inner leaves to continue growing.

Cabbage Assorted:

Origin: Europe, prior to being brought to the Americas in the 1600s.
History: Widely cultivated for its hardiness and adaptability, with a long history of use in Europe dating back to the Middle Ages.
Cultivation: Grows best in cool climates and is usually planted in early spring or late summer.

Best Practices:

Soil: Fertile, well-drained soil enriched with compost or manure.
Watering: Consistent moisture is crucial, especially during head formation.
Sunlight: Full sun, although a little shade can help in hotter climates.
Harvesting: Harvest when the head is firm and tight, cutting it off at the base of the plant.

Broccoli Assorted:

Origin: Originated in Italy off the Mediterranean.
History: Has been enjoyed since the Roman Empire and was selectively bred to improve its flavor and size.
Cultivation: Cool-season crop that is more heat tolerant than some other cruciferous vegetables.

Best Practices:

Soil: Prefers well-drained, fertile soil rich in organic matter.
Watering: Keep soil consistently moist throughout the growing season.
Sunlight: Full sun is ideal, requiring at least 6 hours of direct sunlight daily.
Harvesting: Harvest when the heads are firm and tight before the flowers start to open. Cut the central head along with 6 inches of stem to encourage side shoots for later harvests.

Winter Salad Mix

Arugula:

Origin: Native to the Mediterranean region.
History: Has been consumed since Roman times and was traditionally used both as a vegetable and an aphrodisiac.
Cultivation: Grows well in moderate to cool climates and is often planted in spring or fall.

Best Practices:

Soil: Prefers well-drained, fertile soil with a pH of 6 to 7.
Watering: Keep soil evenly moist but not waterlogged. Arugula needs consistent moisture to avoid bitterness in the leaves.
Sunlight: Full sun to partial shade, with at least 3-4 hours of direct sunlight daily.
Harvesting: Harvest young leaves for a milder flavor by snipping leaves at the base. Regular harvesting encourages new growth.

Lettuce Gourmet Salad Blend:

Origin: Derived from wild lettuce in the Mediterranean and the Middle East.
History: Cultivation dates back to at least 4500 BC in Egypt, where it was used to produce oil and revered for its sacred and medicinal properties.
Cultivation: Includes a mix of different lettuce varieties, typically chosen for diverse colors, textures, and flavors, thriving best in cooler temperatures.

Best Practices:

Soil: Rich, loose soil that drains well, with a pH around 6.5.
Watering: Maintain consistent moisture. Lettuce roots are shallow, so they require frequent watering, especially in dry conditions.
Sunlight: Prefers full sun in cooler climates and partial shade in warmer areas to prevent bolting (going to seed prematurely).
Harvesting: Harvest outer leaves first, or cut the whole plant at the base. For a continuous supply, sow seeds every two weeks.

Kale Lacinato (also known as Dinosaur Kale or Tuscan Kale):

Origin: Traces back to Europe in the Middle Ages with a strong historical presence in Italy.
History: A staple in Italian cuisine, especially in Tuscany. Known for its role in traditional dishes like ‘ribollita’ (a hearty Tuscan soup).
Cultivation: Prefers cooler climates and can grow in harsher conditions compared to other greens, making it a versatile and hardy plant.

Best Practices:

Soil: Enjoys rich, well-drained soil with a slightly acidic to neutral pH.
Watering: Provide regular waterings to keep soil moist. Kale is somewhat drought tolerant, but consistent moisture will produce the best leaves.
Sunlight: Full sun to light shade. In hot climates, light shade can help reduce stress on the plants.
Harvesting: Pick the outer leaves first, allowing the center to continue growing. Kale can be harvested throughout the winter in many areas, as the cold enhances its sweetness.

HyFlex Information

Introduction to HyFlex

Steps to HyFlex Badging

HyFlex Training Course
- Blackboard – Self-paced, 1 hour
Technology Training
- Face-to-face, on demand
- HyFlex Room Technology (A/V Services)
  - Create a KACE Ticket (click on KACE in your FTCC Shortcuts Folder) to request training
  - Log in by providing your user name and password.
  - Under “Organization,” select MIS.
  - Click on Service Desk> Under tickets, click on New > New Tickets from Queue>A/V Support Tech Support
  - Type your request and continue to select information in the various dropdown box areas (Problem type, Location, Area, Area Room Number, Contact Number). The system will prompt you when necessary information has not been provided.
  - Click “Save”. You will receive a confirmation email and any updates concerning your work order request.
HyFlex Instructional Training – CFD
- Register for HyFlex Instructional Training –Center for Faculty Development Monthly Events

Ken Buckey, Ed.D.

Ken Buckey, Ed.D.
CFD Fellow/Quality Assurance
Department Chair for Emergency Management and Fire Protection
(910) 678-0046
buckeyk@faytechcc.edu

Dr. Ken Buckey serves as the Department Chair for Emergency Management and Fire Protection at Fayetteville Technical Community College in North Carolina. With a decade of experience teaching at the collegiate level, both online and face-to-face, Dr. Buckey has a strong passion for education and is committed to sharing his knowledge while gaining new insights from his students. The majority of his teaching has been in online settings, where he has developed a keen understanding of the unique challenges and opportunities in digital education.

Recently, Dr. Buckey embarked on Quality Matters (QM) reviews, where he has gained valuable insights into maintaining and enhancing the content and quality of his courses. His dedication to continuous improvement is further demonstrated by his extensive training in faculty development, course mapping, and instructional design. Over the years, he has built a broad and deep knowledge base that he is eager to share with his colleagues, helping to ensure that courses across the college meet the highest standards of quality.

Dr. Buckey holds a Master of Science in Management and Homeland Security and a Doctorate in Educational Leadership from Wingate University. His combination of academic expertise and practical experience positions him as a crucial asset to FTCC, where he is committed to supporting fellow instructors in course design, ensuring that both content and delivery are aligned with best practices in education.

Karen Adamson, M.Ed.

Karen Adamson, M.Ed.
Instructional Coach
VCC 201
(910) 486-7408
adamsonk@faytechcc.edu

Karen Adamson is an Instructional Coach at Fayetteville Technical Community College a constituent of the North Carolina Community College System. She brings 17 years’ experience as an Instructional Coach, mentor and teacher. Ms. Adamson holds a Masters of Education degree in Educational Leadership from Concordia University at Portland. She is a proud graduate of Fayetteville State University where she received a Bachelor’s of Art degree in English Language and Literature with a minor in Sociology. Karen is also certified and licensed by the North Carolina Department of Public Instruction. An experienced Professional Development (PD) leader, Karen has created and facilitated PD as Lead Mentor for Beginning Teachers Cohorts seeking licensure in our state, both online and face-to-face.

A life-long resident and product of Cumberland County Schools, Karen is a graduate of Westover Senior High School. Active in ministry, Karen may be found on Clubhouse Platforms and on Facebook. As a writer, editor, poet and spoken word artist, Karen may be also found performing in various venues and poetry events in the city. Karen is also the mother of four children Jordan, Aaron, Aaliyah and Jaedon, as well as the grandmother of five beautiful grandchildren.

Dr. Andrea Jackson

Dr. Andrea Jackson
Coordinator of the Center for Faculty Development
VCC 206
(910) 678-8415
jacksonac@faytechcc.edu

Andrea has worked in the field of education for over 20 years. She has been a resident of Fayetteville for quite some time and is an alumnus of Fayetteville State University. Andrea previously enjoyed a career in cosmetology, prior to entering the field of education. She is very active in the community as a member of her sorority. She is also the mother of 3 wonderful adult children.

Andrea holds a B.A. in English Literature from Fayetteville State University, an M.Ed. in Reading (K-12) from Benedictine University, an M.Ed. in Educational Leadership from Concordia University, an Ed.S. in Educational Leadership from Nova Southeastern University, and an Ed.D. in Instructional Leadership from Northcentral University.

As the Coordinator/Instructional Coach here at FTCC, Andrea’s goals are to utilize her strong knowledge of current trends and best practices in education to support instruction and learning. She believes everyone has a task in life and we should each spend time daily fulfilling that task.

Elisa Hill, B.S., RT-RM

Elisa Hill, B.S., RT-RM
CFD Fellow/Educational Technology Support
Radiography Clinical Coordinator and Instructor
(910) 678-9867
hille@faytechcc.edu

Elisa Hill, a native of Fayetteville, NC, and proud graduate of Reid Ross Senior High School, has dedicated her career to the field of Radiography. After completing her education at Fayetteville Technical Community College (FTCC) in 1986, Elisa embarked on a 23-year tenure at Cape Fear Valley Medical Center, where she excelled in various roles including Diagnostic Technologist, OR Technologist, CT Technologist, Lead Technologist, and Radiography Clinical Instructor.

In addition to her full-time work at Cape Fear, Elisa also served as a part-time adjunct clinical instructor at FTCC for five years, transitioning to a full-time role in 2010. Initially a Radiography instructor, Elisa took on the role of Radiography Clinical Coordinator and Instructor in 2020. Her passion for education extends beyond delivering content; she is deeply committed to inspiring and empowering her students and new faculty members alike.

Elisa holds an Associate in Applied Science from FTCC and a Bachelor of Science from Campbell University, earned in 2017. As a seasoned mentor, she has played a crucial role in helping new faculty members navigate platforms like Blackboard, enhancing their teaching capabilities in Allied Health.

Elisa has been married for 31 years and is the proud mother of 26-year-old twins. She looks forward to continuing to share her knowledge and experience with her colleagues at FTCC.

Eunice Hoefling, M.S.I.T.

CFD Fellow/Instructional Design
Radiography Instructor
HTC 169-G
(910) 678-0153
hoefline@faytechcc.edu

Born in Oklahoma and raised in Fayetteville, Eunice Hoefling has deep roots in the community. Graduating early from Terry Sanford High School, she embarked on a journey of lifelong learning right in the heart of Fayetteville at Fayetteville Technical Community College (FTCC). In 1997, Eunice completed her education in Radiography at FTCC and promptly commenced her career as a radiologic technologist, serving the local community.

Over her 13-year tenure at Cape Fear Valley Health System, Eunice held various pivotal roles, including Staff Technologist, Certified Clinical Evaluator/Instructor for the Radiography Program, Lead Technologist, and Supervisor of Diagnostic Radiology. She brings a wealth of practical experience and expertise to her role.

Continuing her pursuit of knowledge, Eunice earned a Bachelor of Health Science from Campbell University in 2004 and a Master of Science in Instructional Technology from East Carolina University in 2014. She remains committed to professional development, having acquired multiple certifications from the Association of College and University Educators offered by the college.

In 2010, Eunice transitioned to a career in education at FTCC, where she serves as a full-time Radiography instructor. Additionally, she plays a crucial role in the Center for Faculty Development, contributing her expertise as an instructional designer.

Through her multifaceted experiences and dedication to education, Eunice continues to inspire and empower students and faculty alike, enriching the learning community at FTCC and beyond.

Sonny Kelly, Ph.D.

CFD Fellow/Instructional Strategies/Methods
Communications Instructor
LRC 121
(910) 678-9842
kellys@faytechcc.edu

Dr. Sonny Kelly, a dynamic professional with a rich background in performance, storytelling, motivation, and scholarship, brings his multifaceted expertise to the role of Faculty Fellow at FTCC’s Center for Faculty Development.

Currently serving as a full-time professor of Communication, specializing in Public Speaking and Interpersonal/Intercultural Communication, at Fayetteville Technical Community College, Dr. Kelly is an accomplished scholar with a Ph.D. in Communication and Performance Studies from UNC Chapel Hill. He also holds a Master’s degree in Communication Studies from St. Mary’s University and a Bachelor’s degree in International Relations from Stanford University.

For over two decades, Dr. Kelly has captivated audiences nationwide as a storyteller, actor, motivator, lecturer, and trainer. He is the visionary founder and CEO of Legacy Heirs Productions, Inc., a company dedicated to crafting and sharing inspirational and motivational performances and art.

As a Faculty Fellow, Dr. Kelly will contribute his wealth of knowledge and creativity to initiatives aimed at educating, engaging, and empowering diverse audiences across the globe. His unique blend of communication, performance, and scholarship will undoubtedly make a profound impact on the faculty development efforts at FTCC.

John Isenhour, M.Ed.

CFD Fellow/Educational Evaluation/Standards
English Instructor
CUH 388
(910) 678-9775
isenhouj@faytechcc.edu

John Isenhour, an esteemed faculty fellow at Fayetteville Technical Community College’s Center for Faculty Development, brings a wealth of experience spanning more than two decades to his vital role. Armed with a Bachelor’s degree from UNCP and a Master’s degree from UNCG, John has been an integral member of the English faculty since 2003.

John’s dedication extends to a multifaceted set of responsibilities within the Center for Faculty Development. He excels in faculty mentoring, providing invaluable guidance and support to colleagues on their professional journey. Moreover, he spearheads vibrant communities of practice focused on best practices in teaching and learning, online learning and technology, assessment and evaluation, leadership development, and student success.

With the understanding that quality is gauged through clear expectations and evaluation, John ensures that the initiatives he leads drive continuous improvement. His passion for facilitating the seamless integration of new faculty into their instructional roles and harnessing cutting-edge educational technology to enrich the learning experience underscores his commitment to fostering excellence in education.

John’s contributions not only benefit his colleagues but also elevate the institution, solidifying his status as a valuable asset to the academic community.

Jennifer Osborn, M.J.A.

CFD Fellow/HyFlex
Criminal Justice Instructor
HOS 633
(910) 678-0045
osbornje@faytechcc.edu

Jennifer Osborn, a distinguished Faculty Fellow at the Center for Faculty Development, Fayetteville Technical Community College, brings a wealth of experience and a strong commitment to education.

With over 17 years of dedicated service as a highly decorated police officer, Jennifer has consistently demonstrated unwavering dedication to public safety. She is a recipient of the prestigious Hometown Hero Award, presented by the Governor of North Carolina, for two consecutive years, highlighting her extraordinary achievements in saving lives and facilitating educational milestones for others.

Beyond her professional accomplishments, Jennifer is a devoted mother of two and the spouse of a current police officer. Her passion for lifelong learning is evident in her pursuit of a Ph.D. and the successful completion of her Executive Criminal Justice Certificate.

Jennifer’s diverse background, coupled with her unwavering commitment to education, positions her as a valuable asset to the Center for Faculty Development. She eagerly anticipates the opportunity to contribute to a collaborative and enriched academic environment, where her expertise will empower faculty and foster a culture of excellence

Heather Craven, M.A.

CFD Fellow/SIBME
Program Coordinator-Elementary Education Residency Licensure
Education Instructor
CUH 302
(910) 678-9790
cravenh@faytechcc.edu

Heather Craven, a dedicated faculty fellow at Fayetteville Technical Community College’s Center for Faculty Development, brings a wealth of experience and expertise to her role. Currently serving as a full-time instructor in the Education Department, Heather also holds the esteemed position of Residency Licensure Certificate Program Director for the innovative program in Elementary Education. Her commitment to education spans over 16 years, during which she has excelled in various roles such as mentor, tutor, teacher, Instructional Coach, and Assistant Principal.

Heather’s academic credentials include a Bachelor of Science in Elementary Education and a Master of Arts in Executive Leadership, accompanied by a K-12 Administrator’s License. Her wealth of knowledge and extensive background in education make her a valuable addition to the team.

In her capacity as our SIBME Ambassador, Heather is enthusiastic about using her expertise to enhance faculty development and promote excellence in teaching practices at FTCC. This platform and tool are designed to support video-based coaching, mentoring, and professional development across various educational settings, including K-12 schools, colleges, and universities. SIBME empowers educators to record classroom or instructional sessions and share them with mentors, coaches, or colleagues for feedback and reflection. With SIBME, Heather aims to assist educators in improving their teaching practices, enhancing their professional development, and ultimately fostering effective teaching and learning experiences.

Brenda Mitchell, M.Ed.

CFD Fellow/Instructional Design
Communications Instructor
LRC 122
(910) 486-7312
mitchelb@faytechcc.edu

Mrs. Brenda Mitchell, M.Ed., is a distinguished full-time Communications instructor at Fayetteville Technical Community College, where her dedication to education shines. In addition to her role as an educator, Brenda serves as a Faculty Fellow in the Center for Faculty Development, contributing her exceptional skills as an Instructional Designer.

With an impressive 15-year tenure in education, Brenda’s career has been defined by an unwavering passion for both students and faculty members. Her primary mission is to instill confidence, not only in her students but also in the faculty she collaborates with.

As an instructional designer, Brenda excels in empowering educators by implementing effective strategies and innovative techniques. Her responsibilities encompass curriculum design and enhancement, the seamless integration of technology to optimize learning experiences, and the provision of invaluable coaching to fellow faculty members. Brenda’s tireless efforts are dedicated to enhancing the overall educational journey, promoting excellence in teaching and learning, and equipping instructors with the skills and tools they need to excel in today’s dynamic educational landscape.

OSHA 10-Hour Construction

Fayetteville Technical Community College confers the OSHA 10-Hour Construction microcredential to individuals who master specific safety and health topics required to satisfy both federal OSHA requirements and North Carolina’s state-specific rules. If you are interested in earning this badge, please contact:

FTCC Corporate & Continuing Education: Corporate & Industry Training.

industrytraining@faytechcc.edu

910-678-8432

Click the icon for additional information

Cybersecurity Fundamentals (Systems Security & Analysis)

Fayetteville Technical Community College’s IT/Systems Security & Analysis Program offers the Cybersecurity Specialist microcredential, based on SEC-110, ‘Security Concepts’. If you are interested in earning this badge, please contact:

Rhiannon Holley, Department Chair.

holleyr@faytechcc.edu.

910-486-7309

Cybersecurity Fundamentals (systems Security & Analysis)transparentbg2

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CPR Certified

Fayetteville Technical Community College’s offers a microcredential signifying the earner has successfully completed comprehensive training in Cardiopulmonary Resuscitation (CPR). If you are interested in earning this badge, please contact:

Corporate & Continuing Education: Emergency Services.

emsconed@faytechcc.edu.

910-678-0177

Click the icon for additional information

Diagnostic Clinical Chemistry Badge

Fayetteville Technical Community College’s Medical Technology Program offers the microcredential in Diagnostic Clinical Chemistry. If you are interested in earning this badge, please contact:

Henock Haile, Department Chair.

haileh@faytechcc.edu.

910-486-7425

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Diagnostic Hematology Badge

Fayetteville Technical Community College’s Medical Technology Program offers the microcredential in Diagnostic Hematology. If you are interested in earning this badge, please contact:

Henock Haile, Department Chair.

haileh@faytechcc.edu.

910-486-7425

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Diagnostic Microbiology Badge

Fayetteville Technical Community College’s Medical Technology Program offers the microcredential in Diagnostic Microbiology. If you are interested in earning this badge, please contact:

Henock Haile, Department Chair.

haileh@faytechcc.edu.

910-486-7425

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Earn this Badge Lean Six Sigma Green Belt (LSSGB)

Fayetteville Technical Community College’s Transition Tech Program offers a microcredential signifying the earner’s fundamental understanding of Lean Six Sigma methodologies (Green Belt). If you are interested in earning this badge, please contact:

Pendy Eldridge, Transition Tech Recruiter.

transtech@faytechcc.edu.

910-486-3626

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Lean Six Sigma Yellow Belt (LSSYB)

Fayetteville Technical Community College’s Transition Tech Program offers a microcredential signifying the earner’s fundamental understanding of Lean Six Sigma methodologies (Yellow Belt). If you are interested in earning this badge, please contact:

Pendy Eldridge, Transition Tech Recruiter.

transtech@faytechcc.edu.

910-486-3626

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Verified Forklift Operator

Fayetteville Technical Community College’s Supply Chain Management Programs offer a Verified Forklift Operator microcredential endorsing earners as proficient in safe and efficient forklift operations. If you are interested in earning this badge, please contact:

FTCC Corporate & Continuing Education: Corporate & Industry Training.

industrytraining@faytechcc.edu.

910-678-8432

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OSHA 10-Hour General Industry

Fayetteville Technical Community College confers the OSHA 10-Hour General Industry microcredential to individuals who master specific safety and health topics required to satisfy both federal OSHA requirements and North Carolina’s state-specific rules. If you are interested in earning this badge, please contact:

FTCC Corporate & Continuing Education: Corporate & Industry Training.

industrytraining@faytechcc.edu.

910-678-8432

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OSHA 30-Hour General Industry

Fayetteville Technical Community College confers the OSHA 30-Hour Construction microcredential recognizing individuals who master workplace safety and OSHA standards. If you are interested in earning this badge, please contact:

FTCC Corporate & Continuing Education: Corporate & Industry Training.

industrytraining@faytechcc.edu.

910-678-8432

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OSHA 30-Hour Construction

Fayetteville Technical Community College confers the OSHA 30-Hour General Industry microcredential recognizing individuals who master workplace safety and OSHA standards. If you are interested in earning this badge, please contact:

FTCC Corporate & Continuing Education: Corporate & Industry Training.

industrytraining@faytechcc.edu.

910-678-8432

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