FAQ

DiscussionHelp

1. What do I have to do to get into school?

If you are a new or returning student, please click here for step by step instructions on how to apply or return.

2. Can I submit an application online?

Yes. Click application.

3. Can you send me more information?

FTCC is going GREEN. You may look under Student Services on the homepage for additional information. There you will also find the admissions process, and other important information and answers to many of your questions. Once you have reviewed the information and still have questions, you may contact an Admissions Representative at 910-678-8473.

4. How do I make an appointment for the Accuplacer Test?

You may contact the Assessment and Placement Office at 910-678-8417 or email the Assessment and Placement Office at mitchelr@faytechcc.edu. If you have previously taken the Accuplacer Test you may speak with a testing representative to determine if you will need to retake the test.

5. Do I have to take the SAT or ACT?

No. Neither the SAT nor the ACT is required for admissions. If you have taken the SAT or ACT within the last five (5) years, then you should see a Counselor about a potential waiver from the Accuplacer Assessment.

6. I can’t get my school to respond to my transcript request. Can you help?

Unfortunately, negotiations are between you and the sending institution to obtain your transcripts. Schools and colleges have student privacy policies that will not allow them to give us information concerning your student record. The best action for you to take is to call the school to track the status of your request. Sometimes the transcript has not been sent for various reasons, some of which may be (1) the required fee did not accompany the request; (2) your required signature was not on the request form; (3) if it has been over ten years since you have attended the school they may be having difficulty locating your file; or (4) there may be an outstanding balance on your school account. You must contact the institution directly for assistance in getting your transcript.

7. How much does it cost to attend FTCC?

To view the updated tuition and fees chart, please click here. Amounts listed on the fees and tuition chart does not include your books and supplies. You may visit the bookstore’s webpage for prices.

8. I’m classified as “out-of-state”, what can I do?

Your residency status was initially determined based upon your application. You have the right to appeal this initial decision. You must complete the Residency Appeal Application and attach any supporting documentation that you think proves you should be classified as “in-state”. Submit the Residency Application with supporting documents to One Stop located in the General Classroom Building, Room 205. If you have additional questions you may contact Lisa Haywood at haywoodl@faytechcc.edu or 910-678-8306.

9. I’m Active Military or a Military Dependant. Can I get the “in-state” tuition rate?

If you are Active Military stationed in North Carolina or your sponsor is Active Military stationed in North Carolina, then you may qualify for the military exemption that allows you to pay the “in-state” tuition rate. To determine your qualifying status, please bring your military ID card and a copy of your or your sponsor’s orders to One Stop in the General Classroom Building, Room 205 or you may contact Lisa Haywood via telephone 910-678-8306 or email at haywoodl@faytechcc.edu

10. I am Active Duty Army, how do I use Tuition Assistance to pay for my courses?

Please contact Julia Sobreski at sobreskij@faytechcc.edu for details about Army Tuition Assistance.

11. How do I apply for Financial Aid?

Please visit the Financial Aid webpage for details.

12. Can I get a grant to help pay for my living expenses while I’m in school?

You may qualify for a financial aid refund or you may take a student loan to help with living expenses. Please contact the Financial Aid office for more details.

For Veterans benefits please contact Veteran Services for more details.

13. How can I get a copy of my FTCC transcript?

Students who have attended FTCC since Summer 2007 may obtain their unofficial transcript from WebAdvisor.

The transcript request form can be filled in and printed from the school’s website. After signing and dating the completed form, you may submit by mail, fax or email. (You must scan the signed and dated document to email.) The form is also available in the Registration & Records Office,

14. How long will it take to get my official transcript?

Transcripts that are requested will be processed on the same date of receipt. Official Transcripts will be mailed to colleges, businesses, etc. only.

15. How long will it take to get my unofficial transcript?

If you were a student at FTCC in Fall 2007 but can no longer access your WebAdvisor account, you can request an unofficial transcript by completing this transcript request form. If you were a student before the Fall 2007 term, we will mail you an unofficial copy of your transcript within 10 business days of receipt of your request.

http://www.faytechcc.edu/inst_effect/documents/T-19.pdf

16. How much do transcripts cost?

Transcripts cost 5.00 each. Please click here for more details.

17.When can I register? Where can I register?

Please visit our Registration Information page.

18.I registered for an online class and it is not listed in BlackBoard under My Courses. What do I do?

Your class should appear on BlackBoard by 8:00 a.m. the first day of the term. If for any reason it is not listed, contact your instructor. Your instructor for that class and an email address for that faculty member is listed in WebAdvisor. Email the instructor from your student email account and inform them you are registered for their class and you would like to be activated in the Blackboard.

19. I can’t log into BlackBoard at all, how can I get help?

Blackboard help can be obtained by calling 1.866.829.9660 or through an email to the Blackboard Help website

20. How do I log into WebAdvisor?

WebAdvisor is your link to most of the information you will need from Fayetteville Technical Community College during your enrollment here. From WebAdvisor, you will receive your grades, proof of enrollment, unofficial transcripts, financial aid and billing information, class schedule and will be able to register for classes.

Go to WebAdvisor. Log in using the information provided on that page and the user name and password given to you during your admissions process. If you need help logging in, please email the WebAdvisor help desk at help@faytechcc.edu

21. How will I receive my grades?

Grades are posted to your WebAdvisor account.

22. I want to drop, or withdraw from my class. How do I do that?

- BEFORE CLASS BEGINS -

*Check the current semester Important Dates for registration schedule, semester dates, and withdrawal (percentage) dates*

If the class has begun, but it is before the 10% point, you may drop your classes using web-advisor or visit the Registration & Records Office to fill out a Registration Change Notice form. If you are out of the area or are not able to come in, you may complete the form, sign and date, print and fax it to (910) 678-0085. If we receive the form and the class has not reached the 10% point, you will be given a 75% refund for the class you are dropping.

- AFTER CLASS STARTED BUT BEFORE THE 10% POINT -

*Check the current semester Important Dates for registration schedule, semester dates, and withdrawal (percentage) dates to determine the 10% point*.

If the class has begun, but it is before the 10% point, you may drop using WebAdvisor. If you are out of the area or are not able to come in, you may complete the form, sign and date, print and fax it to (910) 678-0085. If we receive the form and the class has not reached the 10% point, you will be given a 75% refund for the class you are dropping.

- AFTER CLASS STARTED & AFTER THE 10% POINT -

*Check the current semester Important Dates for registration schedule, semester dates, and withdrawal (percentage) dates*. Effective Fall 2010, students are now responsible to drop a course by using the Student Withdrawal Form.

If the class has passed the 10% point, you must withdraw from the class using the Student Online Withdrawal Form. There will not be a refund past this point and you will receive a grade of W.

You can drop classes using WebAdvisor up to the census date of the class – (check the current semester Important Dates), but you will not be able to add a class, as most have already begun.

23. Who is my Advisor?

When you met with a counselor for approval into an academic program of study during your admissions process you were given a copy of your Academic Program Approval. Your advisors name, office location, and contact information is on that form and is also listed under My Profile on your WebAdvisor. If you were not approved into a program of study, you are considered a Special Credit student and will not have an advisor assigned.

Your advisor can be located on your Performance Evaluation form (Eval).