Request for ServiceS portal

Faculty, Staff, Administration and users of classrooms and facilities: if you have a service problem in a room, please report the problem to the coordinating location below so that we can resolve the issue in a timely manner.

 


 

MANAGEMENT INFORMATION SERVICES

For computer, printer, or phone related issues please contact:

MIS Help Desk

910-678-8502

or

email: help@faytechcc.edu

Available  
Monday - Friday  
8:00 a.m. to 5:00 p.m.

For more information on Management Information Services, please visit:

http://www.faytechcc.edu/management_services/index.aspx

 

 

 

MEDIA SERVICES

For A/V repair or replacement issues like projector and replacement projector bulbs, please contact:

910-678-9897

or

email: avsupport@faytechcc.edu

For A/V event support, please click on the following link to fill out Media Services Request form

http://forms.faytechcc.edu/MediaRequestForm/default.asp

 

For more information on Audio/Visual Support and Production Services visit the FTCC Media Services web page 

http://www.faytechcc.edu/media_services/index.aspx

 Available  
Monday - Friday  
8:00 a.m. to 5:00 p.m.

 


 

FACILITY SERVICES

For an emergency maintenance issue in buildings (plumbing/electrical, AC/Heating issues, spills, or keying concerns, etc.) please contact:

910-678-8228/8288

or

email:facilities@faytechcc.edu

Available 
Monday - Friday 
8:00 a.m. to 5:00 p.m.

 

For non-emergency issues (movement of items/equipment, replacement of light bulbs, etc) please use WebAdvisor to create a work order.

https://webadvisor.faytechcc.edu/WebAdvisor

 

For vehicles or room reservations, please email Cathy Treadwell or Denise Kinnison with dates/times/destination/driver.

 

For coordination of faculty/staff moves please submit Request for Faculty/Staff Move Form (FTCC Form F-11) through appropriate approval chain.

Request for Faculty/Staff Move Form

 

To see a complete listing of services provided by Facility Services, visit our website:

http://www.faytechcc.edu/plant_operations/index.aspx

 


 

SECURITY SERVICES

 

For emergency assistance: Please call 910-678-8433 immediately

Non-emergency issues: (notification of special events, reserved parking, temporary parking pass, building access) please contact:

Public Safety & Security

910-678-8433

or

email: security@faytechcc.edu