The Title

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How to Start

Usernames for Blackboard, Email, Novell and WebAdvisor:

FTCC uses a standard naming convention to establish each account name. This data is taken directly from the registration records. This will also be the login for your Blackboard, Email, Novell and WebAdvisor accounts. The naming standard is:

The first seven characters of your last name, the first letter of your first name and last four digits of your Student ID Number. Your Student ID Number can be found on your Student ID card, your registration statement or registration mailer. (Example: John P. OnlineStudent, ID #1234567 would be onlinesj4567 ).

If your last name is less than seven characters use your entire last name, the first letter of your first name and last four digits of your Student ID number, which can be found on your Student ID card, your registration statement or registration mailer. (Example: Jane P. Doe, ID #1234567 would be doej4567 ).

If your last name is hyphenated or contains another special character do not include the hyphen or special character. (Example: Jane P. Doe-Smith, ID #1234567 would be doesmitj4567 ).

Your birthday (MMDDYYYY) is your initial password, with no dashes or spaces. (Example: January 2, 1980 would be 01021980).

Students enrolled in a Continuing Education Blackboard course site must contact the course instructor for login information.

* NOTE ABOUT STUDENT NAME CHANGES AT FTCC * 
Although name changes are processed through FTCC's registrar's office, the name change does not affect astudent's username used for logging into Blackboard, Email, Novell or WebAdvisor accounts.

If you have difficulty logging into Blackboard, Email, Novell or WebAccess please review How To Determine Your User ID . To search for your username select this link . If your username is not listed please contact FTCC's registrar's office at 910.678.8476.

WebAdvisor Assistance:

By Email:     help@faytechcc.edu

On the Web: http://www.faytechcc.edu/registrar/ (Scroll to the bottom of that page)


Online Course Deliver System (Blackboard v9.1):

Blackboard Academic Suite©®™ is the course management software used by FTCC for online course delivery. Each student has a unique username for Blackboard that is also used for Campus Computer Access, Student Email and WebAdvisor.

Blackboard courses will be available by 12:01 a.m. on the first day of classes for the semester. Please find the first day of the semester you are enrolled for online at http://www.faytechcc.edu/academic_services/academic_calendar/academic_calendars.aspx

Continuing Education students must contact the course instructor for Blackboard login assistance.

Blackboard Student Quick Start Guide If you are new to online learning, this guide will help you begin to navigate through the Blackboard system. You will be provided with self assessment resources to help you make this determination. If you are an experienced online learner, this orientation will provide a quick check of your preparations so you can begin your online experience with confidence.

Use the following Internet address (URL) to access the FTCC's Blackboard login page:https://faytechcc.blackboard.com . This is the first Internet page you visit when logging into a course.

Please add this page to your Favorites (or Bookmarks) in your web browser. Using your username and password to log in, you can access your Blackboard courses from any Internet enabled computer running a Windows or Mac operating system.

If you cannot access a Blackboard course you are enrolled in for the current semester, please contact the instructor of the course or the Online Support CenterFind instructor contact information listed in WebAdvisor.

Additional Blackboard Student FAQs are located online.

New and returning students will have access to
Blackboard courses the first day of the semester at 12:01 a.m. ET.
Continuing Education students enrolled in a Blackboard course site must contact the course
instructor for login assistance.


Blackboard Assistance: 
By Phone: Call the Online Learning Support Center at 1.866.829.9660 

On the Web:


 

Email Policy for Online Classes:

All students taking an online course or using Blackboard in a class at FTCC are required to use the email account provided by FTCC to communicate with the instructor and students within the course. Exceptions:

  • eArmyU students may use the email account provided for them by the Army or their AKO account.
  • An FTCC employee enrolled as a student must use the primary email address listed in Datatel/WebAdvisor, which should be your GroupWise email address.

Student email account information: http://www.faytechcc.edu/mis/Student_Email.htm

Make sure you check your FTCC Student Email Account for email...it's located at http://student.faytechcc.edu . This is where you will receive email from your Blackboard instructors.

Student Email Assistance:

By Email:  emailsupport@faytechcc.edu

On the Web: http://www.faytechcc.edu/mis/student_email.asp