Media Services




The FTCC Media Services staff provides quality and timely production and audio visual support services to the college administration, faculty, staff and students.   



FTCC is home to Fayetteville Cumberland Educational Television or FCETV Time Warner Cable Channel 5.  We air educational programming,  which promotes the Fayetteville Technical Community College and, partners in education, including Cumberland County, Cumberland County Schools, UNC Pembroke and Fayetteville State University, in accordance with our charter.  Our programming is educational, informative and unbiased.  The FCETV Educational Channel Coordinator reviews all programming to discern if it meets editorial guidelines. Visit for more information.


Audio Visual Support Services

Audio Visual Support Services staff set-up and facilitate successful audio and video technical support for campus events, maintain and provide technical support for classroom technologies, video conferencing, and distance learning.  The Audio-Visual Engineer and Audio makes equipment technology recommendations for new facilities and renovations in conjunction with the Director of Media Services.


Media Services Request Form

Audio Visual Event Support

    • Please fill out the Media Services Request form by clicking on the above link to specify specific event audio/visual support needs.
    • Contact Audio Visual Support 910-678-8377 or 910-678-9897 for technical support, special event support and information.

    • On-campus Multimedia equipment requests: 24-hour prior notice to Media Services.

    • Off-campus Multimedia equipment requests: 72-hour prior notice to Media Services.

    • Multimedia carts are not authorized to be moved outside of the main buildings they are located in.
  • Academic Support Equipment

    • PA Systems

    • Microphones

    • Projectors

    • Multimedia Computer Carts

    • Television monitors

    • Accessories (cables, projection screens, flipcharts, etc.)

    • Please note that laptops must be requested through MIS

    • Please note that podiums must be requested through Housekeeping.

Faculty/Staff Materials and Equipment Sign Out

  • Multimedia materials at the Support Services staff will duplicate and deliver media for educational and classroom use. 

  • Media transfer, DVD, CD duplication services are available. Please keep in mind that we must abide by NC copyright law.
  • You may be asked to sign for materials or equipment.

  • All requests must come through administration, faculty or staff of the college.Preference is given to faculty members reserving equipment for scheduled classes.

  • We are not authorized to sign out equipment or multi-media to students or the general public.


Campus Video Digital Signage  

  •   The Media Services Department maintains a campus-wide digital signage information. 
  • This campus-side digital signage runs promotional videos and announcements with items of interest to the campus community including student information and services. 

  • To request information added to the campus wide digital signage, contact the Director of Media Services.

Email your Multimedia requests to the service desk using the AVSUPPORT or MEDIA SERVICES messaging on Groupwise


Fayetteville Technical Community College Copyright Policy

Copyright is a property right which is designed to encourage creative processes by securing for an author the benefits of his or her original work of authorship for a limited time. US Code, Title 17 - Copyrights et sec, states this as law. Fayetteville Technical Community College fully supports in all aspects of the College's activities adherence to the amended Copyright Act of 1976.

It is illegal and against the policy of Fayetteville Technical Community College to use copyrighted materials in violation of the copyright law, license agreements, or copyright owner's permission. Adherence to the copyright law is the responsibility of the employees and students of the College, and they may be liable for any infringement. Each division of the College is responsible for monitoring copyright compliance within its own area. The College forbids the duplication of copyrighted materials in lieu of purchasing the legal copies.

To simplify and clarify- the Media Services Production team records all of our own video and audio for use in productions.  The College pays for the rights for the production staff to use KillerTracks, a diverse music library which has similar music to popular trends as well as traditional and conservative options.  All of our productions use this music because we purchase yearly rights to do so.  Please respect that we cannot use any music or video from popular musicians, movies or the web in our productions.


Production Services

Media Productions

The goal of the Media Services Production section is to provide a full range of video, audio, photography and multimedia production services. These include video recording, computer based non-linear video editing, multimedia production, digital video processing, digital video graphics, digital video and audio recording, editing services, and photography.

Production requests (Photography/Media Production)

  • Contact the Janan Warren, Director of Media Services, at (910)678-8439 or via e-mail

FTCC Media Release Form


The Photography section of Media Services provides quality photography coverage of campus events; photo shoots for academic and promotional support and provides staff portrait photography services to the College.

  • Contact Brad Losh (910)678-8344, Media Specialist, for specific photo requests.
  • Please notify the photographer in reasonable time prior to the requested event or photo shoot.
  • Please specify date, time, specific photographic request and purpose so that we can provide specific media files for printing or web use.
  • Media Services has a large database of high-quality digital images that are available for use in classroom instruction and for inclusion in FTCC-related multimedia publications.
  • New staff photos or photo requests from a department are taken in the department studio on a scheduled picture day.
  • Our staff tries to provide photos on disc


Media Production Projects

Media Productions services are available to college Administration, Faculty and Staff.   Equipped with high quality audio and video production equipment, the Media Production section is a completely digital Video/Audio Production and Post Production facility.  Services include scripting, project development, shooting/editing, duplication and delivery of the final product.

    • To request a Media Productions project, contact the Director of Media Services and request a meeting with a Senior Media Production Specialist or Media Production Specialist (Producer).

    • Bring a description of the project requirements and an idea of the program's target audience.

    • Using the notes and outline information provided, the Producer will prepare a draft script.

    • The client reviews the draft and the Media Production Specialist prepares a final draft.

    • When the final draft of the script is approved, the Producer will record voice over of final script.

    • The Producer will be joined by the production team for shooting the video or photographs and preparing any required audio elements.

    • After the video or still photos are completed, the editing process begins.

    • The client is contacted to approve the final edit and necessary dubs are made.

  • The Media Services Director is consulted for approval.
  • The master is cataloged and maintained by Media Services. 

Media Production Timetable

Media Productions Staff will work within the following timetable. This timetable does not allow for any scheduling problems such as the delays encountered due to weather, vacations, or equipment breakdowns that might occur during a production.   The schedule also does not allow for scheduling delays due to the heavy media services work load.

  • Week one: Contact is made with the Director of Media Services and a meeting is scheduled between the Director and the Media Production Specialist. The production is discussed and the necessary authorizations are obtained.

  • Week two: The Media Production Specialist meets with the client and develops a basic outline and draft of the script. Any research necessary for scripting occurs during weeks two and three.
  • Week three: The Media Production Specialist completes the draft and works with the client to prepare a final shooting program script.

  • Week four: shooting begins.

  • Week five: shooting continues with rough editing and required graphics are planned.

  • Week six: post production, voice-over, editing, and graphics 
  • Week eight:  The client reviews the draft of the program and notes any reasonable revisions.

  • Week nine: Final Approval by Client

  • Week ten: Closed Captioning, Media Copies, Compression for Media Server and Education Channel are complete


Public Relations and Marketing

All public relations and marketing productions must be coordinated with the Executive Director of Marketing and the Director of Media Services in conjunction with the specific client who requested it.